Refund Policy

Last Updated: March 2026

Introduction/Purpose

This Refund Policy outlines the terms and conditions under which refunds may be issued for purchases made on knockrohan.org. It is designed to ensure transparency and fairness while providing maximum legal protection for knockrohan.org in compliance with applicable laws and regulations in Ireland.

Scope and Applicability

This policy applies to all customers who purchase products or services from knockrohan.org. By making a purchase, you agree to be bound by this Refund Policy. If you do not agree with the terms of this policy, please refrain from making a purchase.

Definitions

  • "Customer" refers to any individual or entity that purchases products or services from knockrohan.org.
  • "Products" refers to any goods or services offered for sale on knockrohan.org.
  • "Refund" means the return of funds to the Customer for a Product purchased from knockrohan.org.

Main Policy Content

1. Refund Eligibility

Refunds may be issued under the following circumstances:

  • If the Product is defective or not as described.
  • If the Customer cancels the order within 14 days of receipt of the Product, in accordance with the Consumer Rights Directive.
  • If the Customer has not used the Product and it is returned in its original packaging.

2. Refund Process

To initiate a refund, Customers must:

  1. Contact knockrohan.org via email at [email protected] or by phone at +3530858687376 within the applicable refund period.
  2. Provide proof of purchase, including order number and details of the Product.
  3. Return the Product to the address specified by knockrohan.org within 14 days of receiving the return authorization.

3. Refund Timeline

Refunds will be processed within 14 days of receiving the returned Product, provided that the return is approved. Refunds will be issued to the original payment method used for the purchase.

4. Non-Refundable Items

The following items are non-refundable:

  • Products that have been opened or used.
  • Digital products or services once they have been accessed or downloaded.
  • Gift cards or promotional items.

User Rights and Obligations

Customers have the right to request a refund in accordance with this policy. Customers are obligated to:

  • Provide accurate information during the purchase process.
  • Follow the refund process as outlined in this policy.
  • Return Products in a timely manner and in their original condition.

Limitations and Disclaimers

knockrohan.org shall not be liable for any indirect, incidental, or consequential damages arising from the purchase or use of Products. The maximum liability of knockrohan.org shall not exceed the amount paid by the Customer for the Product in question.

Data Protection/Security

All personal data collected during the refund process will be handled in accordance with our Privacy Policy. knockrohan.org is committed to protecting the privacy and security of Customer information.

Changes to Policy

knockrohan.org reserves the right to modify this Refund Policy at any time. Any changes will be effective immediately upon posting on knockrohan.org. Customers are encouraged to review this policy periodically for any updates.

Contact Information

If you have any questions or concerns regarding this Refund Policy, please contact us at:

Company: knockrohan.org
Phone: +3530858687376
Email: [email protected]
Address: The Chase, Floor 5, Office 32, Carmanhall Road, Sandyford, Dublin 18, D18 Y3X2, Ireland

Governing Law and Jurisdiction

This Refund Policy shall be governed by and construed in accordance with the laws of Ireland. Any disputes arising from this policy shall be subject to the exclusive jurisdiction of the courts of Ireland.